Q: Are you a trading company or a manufacturer?
A: We proudly operate as a direct factory, eliminating intermediaries to provide you with authentic quality and value. We warmly welcome you to visit our state-of-the-art facilities, where innovation and craftsmanship meet.
Q: How to place an order?
A: We cordially invite you to share your inquiries regarding our exquisite products by reaching out via email or phone. Kindly include details such as quantity, size, and any specific requirements. Our dedicated customer service team, renowned for its expertise, will respond with tailored guidance within a swift 24-hour timeframe.
Q: How long is your delivery time?
A: For items readily available in our stock, we promise a quick delivery time of 5 to 10 days. For items not currently in stock, delivery extends to 15 to 20 days, depending on the order quantity, ensuring timely fulfillment of your needs.
Q: Do you provide samples?
A: Absolutely, we are pleased to offer samples to our esteemed clients, providing a firsthand experience of our quality. Please note, the cost of freight is borne by the client.
Q: What are your terms of payment?
A: For transactions amounting to 1000 USD or less, full payment in advance is required to ensure a smooth process. For amounts exceeding 1000 USD, we require a 40% T/T payment upfront, with the balance due prior to shipment, securing your order efficiently.
If you have any further questions or need more detailed information, please do not hesitate to contact us. We are here to offer our full support and assistance.
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