Q: Are you a trading company or a manufacturer?
A: We are proud to be a direct factory. We warmly welcome you to visit our state-of-the-art facilities where innovation meets craftsmanship.
Q: How to place an order?
A: We encourage you to reach out with your inquiries about our exquisite products via email or phone. Please specify details such as quantity, size, and any particular specifications you require. Our dedicated customer service team is poised to provide you with expert guidance within a remarkable 24-hour timeframe.
Q: How long is your delivery time?
A: With items readily available in our stock, you can anticipate delivery within a brief 5 to 10 days. For those not in stock, delivery spans 15 to 20 days, depending on order volume, ensuring timely fulfillment.
Q: Do you provide samples?
A: Certainly, we are pleased to offer samples to our esteemed clients. Please be aware that while the samples are provided, freight costs are borne by the client.
Q: What are your terms of payment?
A: For payments up to 1000 USD, we require full payment in advance. For amounts exceeding 1000 USD, a 40% T/T payment is required upfront, with the remainder payable prior to shipment, ensuring a smooth transaction process.
Should you have any further questions or require additional information, please feel free to contact us without hesitation.