Q: Are you a trading company or a manufacturer?
A: We proudly operate as a direct factory, allowing us to maintain the highest standards of quality control. We extend a warm invitation for you to visit our state-of-the-art facilities and witness our craftsmanship firsthand.
Q: How to place an order?
A: We warmly encourage you to reach out with your inquiries about our exquisite product range via email or phone. Kindly share specifics such as desired quantity, dimensions, and any custom requirements. Our dedicated customer service team stands ready to provide you with personalized assistance and expert advice within an impressive 24-hour timeframe.
Q: How long is your delivery time?
A: When items are available in our expansive stock, expect swift delivery within 5 to 10 days. For items that are crafted to order, delivery spans from 15 to 20 days, perfectly aligned with your order's magnitude.
Q: Do you provide samples?
A: Certainly, we are pleased to offer samples to our valued clients. While we are delighted to provide the samples, please be advised that the shipping cost will be borne by the requester.
Q: What are your terms of payment?
A: For transactions up to 1000 USD, full payment upfront is required to ensure prompt processing. For amounts exceeding 1000 USD, we request a 40% T/T payment in advance, with the balance due before shipment, ensuring a smooth and secure transaction process.
Should you have any further questions or seek additional insights, please do not hesitate to reach out to us. We are here to provide you with the information and support you need.
){kind=link}