Q: Are you a trading company or a manufacturer?
A: We are a proud direct factory, offering you peace of mind and quality assurance. We warmly invite you to explore our facilities and witness our operations firsthand.
Q: How to place an order?
A: We encourage you to reach out with your inquiries about any products you are interested in via email or phone. Kindly detail your requirements, including quantity, size, and any specialized specifications. Our dedicated customer service team, renowned for their expertise, will provide you with personalized guidance within a mere 24 hours.
Q: How long is your delivery time?
A: For items that are readily available in our stock, delivery is impressively swift, typically taking only 5 to 10 days. For items not immediately available, the delivery time is between 15 to 20 days, which is dependent on the quantity of your order.
Q: Do you provide samples?
A: Absolutely, we are pleased to offer samples to our clients to ensure complete satisfaction. Please be informed that while samples are provided, the cost of freight will be at the client's expense.
Q: What are your terms of payment?
A: For transactions amounting to 1000 USD or less, we require full payment upfront. For amounts exceeding 1000 USD, a 40% T/T payment is needed initially, with the remaining balance due prior to shipment, ensuring a smooth and secure transaction process.
Should you have any further questions or require additional information, we are at your service. Please feel free to contact us at any time.
){kind=link}