Q: Are you a trading company or a manufacturer?
A: We stand as a direct manufacturing powerhouse. We enthusiastically welcome you to tour our facilities and witness our production excellence firsthand.
Q: How to place an order?
A: We encourage you to reach out with your inquiries about our exquisite products through email or phone. Provide us with details such as quantity, dimensions, and any specific requirements. Within 24 hours, our expert customer service team will guide you seamlessly through the process.
Q: How long is your delivery time?
A: For items in stock, expect swift delivery within 5 to 10 days. For custom orders, anticipate a delivery window of 15 to 20 days, depending on order size.
Q: Do you provide samples?
A: Certainly, we provide sample products to our clients. Please note that while samples are complimentary, shipping costs are to be covered by the client.
Q: What are your terms of payment?
A: For payments up to 1000 USD, we require full upfront payment. For larger amounts, a 40% deposit via T/T is needed, with the balance due before dispatch.
For any further inquiries or additional information, please feel free to reach out to us. We're here to assist you with any questions you may have.
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