Q: Are you a trading company or a manufacturer? A: We are a manufacturer with a rich legacy of craftsmanship.
A: Absolutely! We are a direct factory, and we warmly welcome you to visit and explore our facilities.
Q: Could you guide me on how to place an order?
A: We invite you to send your inquiries regarding the items you're interested in through email or phone. Kindly provide details such as quantity, size, and other specifications. Rest assured, our dedicated customer service team will offer you expert advice and assistance within 24 hours.
Q: What is the expected delivery time for your products?
A: If the items are in stock, our efficient process ensures delivery within 5 to 10 days. In the case of out-of-stock items, the delivery timeframe ranges from 15 to 20 days, contingent on the order quantity.
Q: Are sample products available for review?
A: Certainly, we can provide samples for your consideration. However, kindly note that the freight charges will be at your expense.
Q: Can you elaborate on your payment terms?
A: For payments less than or equal to 1000 USD, we require full payment in advance. For payments exceeding 1000 USD, a 40% T/T payment is required upfront, with the remaining balance due before shipment.
For any further questions, please don't hesitate to reach out to us. We're here to help!
){kind=link}