Q: Are you a trading company or a manufacturer?
A: Absolutely! We are a distinguished direct factory, offering you a genuine and transparent experience. We warmly invite you to visit our factory and witness our commitment to quality firsthand.
Q: How to place an order?
A: To place an order, simply reach out to us with your inquiries via email or phone. Let us know the details such as quantity and size. Our dedicated customer service team will provide you with expert guidance and support within 24 hours, ensuring a seamless process.
Q: How long is your delivery time?
A: If the items are available in stock, expect delivery within a swift 5 to 10 days. If not, the timeframe extends to 15 to 20 days, based on the order quantity. We strive to ensure timely delivery to meet your needs.
Q: Do you provide samples?
A: Yes, we are pleased to offer samples to our valued clients. However, please note that the freight charges are not covered by us.
Q: What are your terms of payment?
A: For orders totaling up to 1000 USD, we require full payment in advance. For orders exceeding 1000 USD, a 40% T/T payment is required in advance, with the balance payable before shipment. This ensures a secure transaction for both parties.
For any additional inquiries, please do not hesitate to contact us. We are here to assist you with any questions or concerns you may have.