Q: Are you a trading company or a manufacturer?
A: Indeed, we are a direct factory. We warmly welcome you to visit and explore our factory.
Q: How to place an order?
A: We warmly invite you to send your inquiries regarding the items that pique your interest through email or phone. Kindly inform us of the specifics such as quantity and size. Our dedicated customer service team will provide expert advice, ensuring you receive a response within 24 hours.
Q: How long is your delivery time?
A: If we have the goods in stock, expect a swift delivery within 5 to 10 days. For items not in stock, the delivery period extends to 15 to 20 days, with the exact timeframe contingent upon the order quantity.
Q: Do you provide samples?
A: Indeed, we are pleased to offer samples, though we kindly ask that the freight costs are covered by you.
Q: What are your terms of payment?
A: For payments of 1000 USD or less, we require 100% in advance. For payments exceeding 1000 USD, our terms are 40% T/T in advance with the balance due prior to shipment.
Should you have any further questions, please do not hesitate to reach out to us.
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