Q: Are you a trading company or a manufacturer?
A: We proudly operate as a direct factory, focusing on delivering top-notch quality products. We wholeheartedly welcome you to visit our facilities to witness our commitment to excellence firsthand.
Q: How to place an order?
A: To initiate your order, we encourage you to reach out with your inquiries via email or phone regarding the products you are interested in. Please include essential details such as desired quantity, dimensions, and any specific requirements. Our attentive and knowledgeable customer service team is ready to provide you with expert advice and a seamless ordering experience within just 24 hours.
Q: How long is your delivery time?
A: Our delivery timelines are designed to accommodate your needs efficiently. For items available in stock, you can expect delivery within a swift 5 to 10 days. For items not in stock, the delivery period is between 15 to 20 days, depending on the quantity ordered, ensuring a tailored experience.
Q: Do you provide samples?
A: Certainly, we are pleased to offer samples to our esteemed clients. Please be advised that while the samples are complimentary, the cost of freight will be the responsibility of the client.
Q: What are your terms of payment?
A: Our payment terms are designed for flexibility and convenience. For payments of 1000 USD or less, we require full payment upfront. For transactions exceeding 1000 USD, a 40% T/T payment is required in advance, with the remaining balance payable before shipment, ensuring a smooth and secure transaction process.
If you have any further questions or require additional information, we are here to assist you. Please do not hesitate to get in touch with us for any queries or details you may need.