Q: Are you a trading company or a manufacturer?
A: We are proud to be a direct factory, standing at the forefront of innovation. We warmly invite you to explore our facilities and witness our craftsmanship firsthand.
Q: How to place an order?
A: We encourage you to convey your inquiries regarding our appealing product lineup via email or phone. Kindly furnish details such as quantity, size, and other specifications. Our dedicated customer service team is committed to providing you with expert guidance within a swift 24-hour window.
Q: How long is your delivery time?
A: Our delivery time is remarkably swift. For items in stock, expect a speedy 5 to 10-day delivery. For items not immediately available, anticipate a delivery period of 15 to 20 days, which varies based on order quantity.
Q: Do you provide samples?
A: Certainly, we are pleased to offer samples to our esteemed clients. Please note, however, that the freight cost remains the responsibility of the client.
Q: What are your terms of payment?
A: For payments not exceeding 1000 USD, we request full payment upfront. For larger amounts exceeding 1000 USD, a 40% T/T payment is required upfront, with the remaining balance due before shipment to ensure a smooth process.
For any further inquiries or if additional information is needed, please feel free to reach out to us at your convenience. We are here to assist you.
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