Q: Are you a trading company or a manufacturer?
A: We proudly operate as a direct factory, offering a unique opportunity for you to engage directly with the source. We warmly extend an invitation for you to visit our state-of-the-art facilities, where you can witness our manufacturing excellence firsthand.
Q: How to place an order?
A: We encourage you to reach out to us with your inquiries regarding our exquisite range of products via email or phone. Please provide comprehensive details including desired quantity, size, and specific requirements. Our dedicated customer service team is committed to providing expert guidance and will respond promptly within 24 hours.
Q: How long is your delivery time?
A: For items readily available in our inventory, expect a swift delivery within 5 to 10 days. For custom orders or items not in stock, delivery spans from 15 to 20 days, depending on the order quantity, ensuring you receive your products in a timely manner.
Q: Do you provide samples?
A: Indeed, we are pleased to offer samples to our esteemed clients, allowing you to experience our product quality firsthand. Please be aware that while the samples are provided, the freight cost will be borne by the client.
Q: What are your terms of payment?
A: For transactions amounting to 1000 USD or less, we require full payment in advance to streamline the process. For larger transactions exceeding 1000 USD, a 40% T/T deposit is required upfront, with the remaining balance due before shipment, ensuring a smooth and secure transaction.
If you have any further questions or require additional information, please do not hesitate to reach out to us. We are here to assist you with all your inquiries and provide the information you need.
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