Q: Are you a trading company or a manufacturer?
A: We proudly operate as a direct manufacturer, and we warmly invite you to visit our factory to see our craftsmanship firsthand.
Q: How do I go about placing an order?
A: We invite you to connect with us for any inquiries about our exquisite products. Whether by email or phone, please share the details of your interest, including the desired quantity, size, and any specific requirements. Our dedicated customer service team is wholeheartedly committed to delivering expert guidance and a personalized response crafted to meet your needs, all within a swift 24-hour timeframe.
Q: What is the expected delivery time for your products?
A: For items readily in stock, anticipate a prompt delivery window of just 5 to 10 days. For items requiring manufacturing or restocking, we ask for your patience with a delivery timeline of 15 to 20 days, which may vary based on order size, ensuring you receive our exceptional quality products.
Q: Are samples available for your products?
A: Certainly, we are delighted to provide samples to our esteemed clients. While the samples are offered at no cost, kindly note that the freight charges will need to be covered by the requester, allowing you to experience the quality firsthand.
Q: Could you elaborate on your payment terms?
A: For orders up to 1000USD, we require full payment in advance. For orders exceeding this amount, a 40% deposit is required initially, with the remaining balance due before the shipment. All payments are facilitated via T/T, ensuring a smooth transaction process.
Should you have any further questions, please feel free to reach out to us. Our dedicated team is eagerly available to assist with any inquiries or additional information you may require, ensuring your experience with us is seamless and satisfying.
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