Q: Are you a trading company or a manufacturer?
A: Absolutely! As a proud direct manufacturer, we warmly welcome you to visit our factory. Witness our exceptional capabilities firsthand and discover the artistry behind our creations.
Q: How do I go about placing an order?
A: Effortlessly reach out with your inquiries about our exquisite products by contacting us via email or phone. Provide the quantity, size, and any specific details you require, and our dedicated customer service team will be delighted to offer you expert guidance. Expect a personalized response within just 24 hours, showcasing our unwavering commitment to exceptional service!
Q: What is the expected delivery time for your products?
A: For our in-stock luxurious items, enjoy a swift delivery within just 5 to 10 days. Should your items need to be manufactured or restocked, please anticipate a delivery time frame of 15 to 20 days, depending on your order size. Rest assured, we prioritize efficiency and punctuality to meet your expectations.
Q: Are samples available for your products?
A: Absolutely! We are thrilled to offer samples to our esteemed clients. Although the samples are complimentary, we kindly request that the freight cost be covered by you. Experience our superior quality firsthand and see why our products stand out.
Q: Could you elaborate on your payment terms?
A: For orders up to 1000USD, we kindly request full payment upfront. For orders exceeding 1000USD, a 40% deposit is required, with the remaining balance to be settled prior to shipment. Payments are conveniently made via T/T. Our flexible terms ensure a smooth transaction experience tailored to your needs.
Should you have any further questions, please do not hesitate to contact us. Our team is eagerly available to assist you with any inquiries or additional information you may need. We are here to ensure your satisfaction and provide exceptional support tailored to your needs.
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