Q: Are you a trading company or a manufacturer?
A: Indeed, we are a direct manufacturer, and we warmly invite you to visit our state-of-the-art factory to witness our capabilities firsthand and explore our innovative processes.
Q: How do I go about placing an order?
A: Effortlessly connect with us to explore our exquisite product range by reaching out via email or phone. Share the quantity, size, and any bespoke details you require, and our dedicated customer service team will be thrilled to offer you expert guidance and a personalized response within just 24 hours. Discover our unwavering commitment to exceptional service!
Q: What is the expected delivery time for your products?
A: If our luxurious items are in stock, anticipate a swift delivery within just 5 to 10 days. For items that need to be manufactured or restocked, please anticipate a delivery timeframe of 15 to 20 days, which may vary with order size. Rest assured, we strive for efficiency and punctuality to meet your expectations.
Q: Are samples available for your products?
A: Absolutely! We are delighted to offer samples to our esteemed clients. While the samples are complimentary, we kindly ask that the freight cost be covered by the requester. Experience our superior quality firsthand and feel the difference!
Q: Could you elaborate on your payment terms?
A: For orders up to 1000USD, full payment is kindly required upfront. For orders exceeding 1000USD, a 40% deposit is necessary, with the remaining balance to be settled prior to shipment. Payments are conveniently processed via T/T. Our flexible terms are crafted to facilitate a seamless transaction experience.
Should you have any further questions, please do not hesitate to reach out to us. Our team is eagerly available to assist you with any inquiries or additional information you may need. We are here to ensure your satisfaction and provide exceptional support at every step.
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