Q: Are you a trading company or a manufacturer?
A: We are a distinguished direct factory, and we extend a warm invitation for you to tour our state-of-the-art facilities to witness our production processes firsthand.
Q: How to place an order?
A: We warmly invite you to reach out with your product inquiries via email or phone. Kindly provide essential details, such as the desired quantity, dimensions, and any specific requirements. Our dedicated customer service team is poised to offer expert assistance within an impressive 24-hour timeframe.
Q: How long is your delivery time?
A: For items readily available in our extensive stock, expect swift delivery within 5 to 10 days. Should your desired items require production, delivery spans 15 to 20 days, depending on order size.
Q: Do you provide samples?
A: Certainly, we are pleased to offer samples to our valued clients. Please be advised that freight charges are the responsibility of the client.
Q: What are your terms of payment?
A: For transactions of 1000 USD or less, we require full payment upfront. For amounts exceeding 1000 USD, an initial 40% T/T payment is required, with the balance due prior to shipment.
Should you have any further inquiries or require additional details, please do not hesitate to contact our team for prompt assistance.
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