Q: Are you a trading company or a manufacturer?
A: We are proud to be a direct factory. We warmly welcome you to explore our state-of-the-art facilities to witness the craftsmanship firsthand.
Q: How to place an order?
A: We would be delighted to assist you in placing an order. Simply send us your inquiries via email or phone, detailing the desired quantity, size, and any specific requirements. Our committed customer service team will provide tailored assistance and expert guidance, responding within an impressive 24-hour timeframe.
Q: How long is your delivery time?
A: Our delivery times are designed to cater to your schedule. For items in stock, expect prompt delivery within 5 to 10 days. For bespoke orders, not currently in stock, delivery takes 15 to 20 days, depending on the order volume.
Q: Do you provide samples?
A: Certainly, we are pleased to offer samples to our valued clients to ensure satisfaction with our products. Please be aware that the cost of freight is to be borne by the client.
Q: What are your terms of payment?
A: For transactions not exceeding 1000 USD, we require full payment upfront. For larger amounts, a 40% T/T deposit is required, with the remaining balance payable before shipment, ensuring a smooth and secure transaction process.
If you have any further questions or require additional information, our team is just a message away. Please feel free to reach out to us at your convenience.
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