Q: Are you a trading company or a manufacturer?
A: We are proud to be a direct factory, offering unmatched insight and quality. We warmly welcome you to visit our state-of-the-art facilities to witness our expertise firsthand.
Q: How to place an order?
A: We warmly invite you to reach out with your inquiries about our exclusive products via email or phone. Kindly provide details such as quantity, size, and any specific requests. Our dedicated customer service team will provide expert guidance tailored to your needs, responding within just 24 hours.
Q: How long is your delivery time?
A: For items readily available in our stock, delivery is swift, typically taking between 5 to 10 days. For custom orders or items not in stock, the delivery timeframe ranges from 15 to 20 days, carefully dependent on the order quantity to ensure quality.
Q: Do you provide samples?
A: Absolutely, we are pleased to offer samples to our esteemed clients. Kindly note that while the samples are complimentary, the cost of freight will need to be covered by you.
Q: What are your terms of payment?
A: For payments amounting to or less than 1000 USD, we require full payment in advance. For transactions exceeding 1000 USD, a 40% T/T payment is required upfront, with the remaining balance due prior to shipment, ensuring a smooth and hassle-free transaction.
Should you have any further questions or require additional insights, please do not hesitate to reach out to us. We are here to provide you with all the information you need.
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