Q: Are you a trading company or a manufacturer?
A: We are proud to be a direct factory, committed to quality and craftsmanship. We warmly welcome you to visit our state-of-the-art facilities and witness our operations first-hand.
Q: How to place an order?
A: We cordially invite you to reach out to us with your inquiries regarding any product that catches your interest. You may contact us via email or phone, providing essential details such as quantity, size, and specific requirements. Our dedicated customer service team is poised to offer you expert guidance and personalized support within a mere 24-hour window.
Q: How long is your delivery time?
A: For items readily available in our stock, you can expect delivery within an impressive 5 to 10 days. In cases where items need to be produced, delivery spans 15 to 20 days, depending on the order size, ensuring a smooth and timely arrival.
Q: Do you provide samples?
A: Absolutely, we are pleased to offer samples to our valued clients. Please be advised that while we provide the samples, the cost of freight will need to be covered by you.
Q: What are your terms of payment?
A: For transactions up to 1000 USD, we require full payment in advance. For orders exceeding this amount, an initial 40% T/T payment is required upfront, with the remaining balance to be settled just before shipment, ensuring a secure and efficient transaction process.
Should you have any further questions or need additional information, please feel free to contact us at your convenience. We are here to assist and guide you through every step.
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