Q: Are you a trading company or a manufacturer?
A: Indeed, we are a direct manufacturer, and we warmly invite you to visit our factory.
Q: How do I go about placing an order?
A: We invite you to effortlessly connect with us to explore the exquisite products that pique your interest. Simply email or call us, detailing the quantity, dimensions, and any special specifications you desire. Our dedicated customer service team will promptly deliver expert advice and a personalized response, ensuring you're fully informed within 24 hours.
Q: What is the expected delivery time for your products?
A: Should your chosen items be available in our current inventory, you can anticipate a prompt delivery within a swift 5 to 10 days. However, if production or restocking is necessary, please allow for a delivery timeframe of 15 to 20 days, which may vary depending on the size of your order.
Q: Are samples available for your products?
A: Certainly, we are delighted to provide samples to our esteemed clients. While the samples are complimentary, we kindly ask that the requester covers the freight costs. This ensures you can experience our products firsthand with minimal effort.
Q: Could you elaborate on your payment terms?
A: For orders amounting to 1000USD or less, full payment is required upfront. For larger orders exceeding 1000USD, we require a 40% deposit, with the remainder due before shipment. All payments should be made via T/T, ensuring a smooth and secure transaction process.
Should you have any further questions or require additional information, please feel free to reach out to us. Our dedicated team is always ready to assist you with any inquiries or further details you may need.
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