Q: Are you a trading company or a manufacturer?
A: We are proud to be a direct factory, allowing us to maintain quality control and innovation. We warmly welcome you to visit our state-of-the-art facilities to see our craftsmanship firsthand.
Q: How to place an order?
A: We encourage you to reach out with your inquiries about our exquisite product offerings via email or phone. Please provide specific details including quantity, size, and other specifications. Our dedicated customer service team is poised to deliver expert guidance, responding within just 24 hours.
Q: How long is your delivery time?
A: If your desired items are in stock, expect a prompt delivery time of 5 to 10 days. For items not immediately available, delivery spans 15 to 20 days, depending on the order quantity, ensuring timely fulfillment of your needs.
Q: Do you provide samples?
A: Absolutely, we are pleased to offer samples to our esteemed clients, allowing you to experience our product quality first-hand. Please note that freight costs are borne by the client.
Q: What are your terms of payment?
A: For transactions up to 1000 USD, we require full prepayment. For amounts exceeding this, a 40% T/T deposit is necessary, with the remaining balance settled prior to shipment, ensuring a smooth transaction process.
Should you have any further questions or require additional information, please feel free to contact us. Our team is eager to assist and provide the insights you need.
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