Q: Are you a trading company or a manufacturer?
A: We proudly operate as a direct factory. We extend a warm invitation for you to explore our state-of-the-art facilities and witness our craftsmanship firsthand.
Q: How to place an order?
A: We enthusiastically invite you to reach out with your inquiries about our exquisite products via email or phone. Kindly furnish us with details such as quantity, size, and any specific requirements. Within a mere 24 hours, our dedicated customer service team will provide you with expert guidance tailored to your needs.
Q: How long is your delivery time?
A: Should your desired items be available in our inventory, you can expect delivery within 5 to 10 days. For items not currently in stock, delivery ranges from 15 to 20 days, depending on the order volume. We are committed to timely service.
Q: Do you provide samples?
A: Certainly, we are pleased to offer samples to our esteemed clients. Please be aware that while the samples themselves are provided, the cost of freight will be borne by the client.
Q: What are your terms of payment?
A: For transactions amounting to 1000 USD or less, we require full payment upfront. For amounts exceeding 1000 USD, a 40% T/T payment is required at the outset, with the remaining balance to be settled prior to shipment, ensuring a smooth transaction process.
If you have any further inquiries or need additional information, please feel free to reach out to us. Our team is here to assist you with any questions or concerns you may have.
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