Q: Are you a trading company or a manufacturer?
A: We are proud to be a direct factory! We warmly extend an invitation for you to visit our state-of-the-art facilities and witness our craftsmanship firsthand.
Q: How to place an order?
A: We welcome your inquiries regarding our exquisite products. Please reach out to us via email or phone, providing details like quantity, size, and specifications. Our dedicated customer service team is committed to offering expert guidance within just 24 hours.
Q: How long is your delivery time?
A: For items available in stock, expect a swift delivery of 5 to 10 days. For custom orders, delivery ranges from 15 to 20 days, depending on quantity, ensuring timely arrival to meet your needs.
Q: Do you provide samples?
A: Certainly, we provide samples to our esteemed clients. Please be aware that while samples are available, the freight cost is to be borne by the client.
Q: What are your terms of payment?
A: For transactions up to 1000 USD, we require full advance payment. For larger amounts, a 40% T/T payment is necessary upfront, with the remainder due prior to shipment, ensuring a smooth transaction process.
We are here to assist you! Should you have any further questions or need additional information, please feel free to contact us at your convenience.
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