Q: Are you a trading company or a manufacturer?
A: We proudly operate as a direct factory. We extend a warm invitation for you to visit our state-of-the-art facilities, where you can witness our craftsmanship firsthand.
Q: How to place an order?
A: We encourage you to reach out with your inquiries regarding our exquisite products via email or phone. Please provide essential details such as quantity, size, and any specific requirements you may have. Our dedicated customer service team is committed to offering you expert guidance and will respond within an impressive 24-hour timeframe.
Q: How long is your delivery time?
A: For items readily available in our stock, we ensure a quick delivery time of just 5 to 10 days. For items not in stock, the delivery timeframe is between 15 to 20 days, depending on the order quantity, ensuring we meet your expectations efficiently.
Q: Do you provide samples?
A: Absolutely, we are pleased to offer samples to our esteemed clients. Please be advised that the freight cost is not included in our sample provision.
Q: What are your terms of payment?
A: For payments up to 1000 USD, we require full payment in advance. For transactions exceeding 1000 USD, we request a 40% T/T payment upfront, with the balance payable before shipment, ensuring a smooth and secure transaction process.
If you have any further questions or require additional information, please do not hesitate to reach out to us. Our team is eager to assist you with any inquiries you may have.
){kind=link}