Q: Are you a trading company or a manufacturer?
A: Absolutely! We are a proud direct factory, and we warmly invite you to visit and explore our facilities. Come and witness our craftsmanship firsthand.
Q: How to place an order?
A: We make ordering effortless. Simply send us your inquiries regarding the items you're interested in through email or phone. Be sure to include the desired quantity, size, and any other specifications. Our dedicated customer service team will respond with expert advice within 24 hours, ensuring a seamless ordering experience.
Q: How long is your delivery time?
A: When in stock, our delivery is prompt, typically within 5 to 10 days. If not in stock, your order will be fulfilled in 15 to 20 days, tailored to your quantity needs. Rest assured, we prioritize efficiency.
Q: Do you provide samples?
A: Yes, indeed! We offer samples so you can experience our quality firsthand. Please note, the freight cost will be the responsibility of the recipient.
Q: What are your terms of payment?
A: For payments less than or equal to 1000 USD, we require a full advance payment. For amounts greater than or equal to 1000 USD, a 40% T/T advance is necessary, with the remaining balance due prior to shipment. This ensures a smooth and secure transaction.
For any further inquiries, please don't hesitate to reach out to us. We are here to assist you with any questions you may have.
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