Q: Are you a trading company or a manufacturer?
A: We are proud to be a direct factory, offering you the opportunity to experience firsthand our manufacturing excellence. We cordially invite you to visit our state-of-the-art facilities and witness our commitment to quality.
Q: How to place an order?
A: We encourage you to connect with us regarding your specific product interests either via email or phone. Please include essential details such as the desired quantity, dimensions, and any specific requirements. Our dedicated customer service team is eager to provide expert guidance, ensuring you receive a response within a swift 24-hour window.
Q: How long is your delivery time?
A: For items in stock, we offer a prompt delivery time of 5 to 10 days. For items not in stock, our delivery time ranges from 15 to 20 days, tailored to your order quantity. We strive to deliver with precision and timeliness.
Q: Do you provide samples?
A: Certainly, we are pleased to offer samples to our esteemed clients, enabling you to evaluate our product quality firsthand. Please be aware that while we provide the samples, the cost of freight will be the responsibility of the client.
Q: What are your terms of payment?
A: For transactions up to 1000 USD, full payment is required upfront. For amounts exceeding 1000 USD, we request a 40% T/T payment in advance, with the remaining balance to be settled prior to shipment, ensuring a smooth and secure transaction process.
Should you have any further inquiries or require additional details, please feel free to reach out to us without hesitation. Our team is here to assist you with any questions you may have.