Q: Are you a trading company or a manufacturer?
A: Indeed, we are a direct factory. We warmly invite you to visit and experience our facility firsthand.
Q: How to place an order?
A: To place an order with Shanxi XinJinhui IronArt Co., Ltd., simply share your inquiries about our exquisite High-Quality Metal Laser Cutting Folding Screen or any other products you are interested in via email or phone. Let us know your desired quantity, size, and other specifications. Our dedicated customer service team will respond with expert guidance and advice within 24 hours.
Q: How long is your delivery time?
A: Our delivery times are designed to meet your needs swiftly. If the items are in stock, expect a speedy delivery within 5 to 10 days. For items not currently in stock, we ensure timely dispatch within 15 to 20 days, subject to the quantity ordered. We are committed to providing fast lead times for your convenience.
Q: Do you provide samples?
A: Yes, we offer samples of our premium products to help you make an informed decision. Please note that while the samples are complimentary, the freight cost is not included.
Q: What are your terms of payment?
A: Our payment terms are straightforward and flexible. For orders up to 1000 USD, we require full payment in advance. For orders exceeding 1000 USD, we request a 40% T/T advance payment, with the remaining balance due before shipment. We aim to accommodate your financial preferences seamlessly.
If you have any additional questions or require further assistance, please do not hesitate to contact us. Our team is here to support you.