Q: Are you a trading company or a manufacturer?
A: We pride ourselves as a direct factory here at Shanxi XinJinhui IronArt Co., Ltd. We extend a warm invitation to you to visit our state-of-the-art facilities and witness firsthand the craftsmanship that goes into every piece of our Premium Garden Fence.
Q: How to place an order?
A: We welcome your inquiries about our exquisite products, such as the Premium Garden Fence. Feel free to reach out via email or phone, detailing the quantity, size, and any specific requirements you may have. Our dedicated customer service team, with its wealth of expertise, will provide you with personalized guidance within a mere 24 hours.
Q: How long is your delivery time?
A: For items gracing our stock, expect a prompt delivery window of just 5 to 10 days. Should your desired items require bespoke crafting, anticipate a delivery time of 15 to 20 days, depending on the order volume.
Q: Do you provide samples?
A: Certainly, we are pleased to offer samples of our distinguished products. Please be advised that while the samples are available, the cost of freight will be borne by the client.
Q: What are your terms of payment?
A: For transactions amounting to 1000 USD or less, we kindly request full payment in advance. For larger sums exceeding 1000 USD, a 40% deposit via T/T is required upfront, with the remaining balance due prior to shipment.
Should you have any further questions or seek additional information, we encourage you to get in touch with us without hesitation. Our team is eager to assist you.
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