Q: Are you a trading company or a manufacturer?
A: Yes, we are a direct factory. We warmly welcome you to visit our facility.
Q: How to place an order?
A: Feel free to send your inquiries about desired items via email or phone, specifying quantity, size, etc. Our customer service will provide professional advice within 24 hours.
Q: How long is your delivery time?
A: When it comes to lead times, we strive for efficiency. If the goods are in stock, shipping will typically occur within a swift 5 to 10 days. However, should the items be out of stock, please anticipate a timeframe of 15 to 20 days, which may vary based on the quantity ordered.
Q: Do you provide samples?
A: Absolutely, we offer samples to our valued customers. However, please note that the cost of freight will be borne by the recipient.
Q: What are your terms of payment?
A: For payments of 1000 USD or less, we require full payment in advance to ensure a seamless transaction. For amounts exceeding 1000 USD, a 40% deposit via T/T is needed up front, with the remaining balance due prior to shipment.
For any additional inquiries or further assistance, we warmly invite you to reach out to us at your convenience.
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