Q: Are you a trading company or a manufacturer?
A: Absolutely, we are a direct factory. We warmly invite you to visit our facilities.
Q: How to place an order?
A: We warmly invite you to share your inquiries regarding the items that have captured your interest by reaching out through email or phone. Kindly provide us with essential details such as quantity, size, and any other preferences. Our dedicated customer service team is poised to offer you expert guidance and personalized advice within a swift 24-hour timeframe.
Q: Could you please inform us about your delivery timelines?
A: Should the goods be available in stock, anticipate a prompt delivery ranging from 5 to 10 days. However, for items not currently in stock, the lead time extends to 15 to 20 days, contingent on the ordered quantity.
Q: Are samples available for us to review?
A: Indeed, we are pleased to offer samples for your consideration. Please note, however, that the cost of freight will be the responsibility of the requester.
Q: Could you elaborate on your payment terms?
A: For payments amounting to $1,000 USD or less, a full advance payment is required. For amounts exceeding $1,000 USD, we require a 40% T/T payment in advance, with the remaining balance due prior to shipment.
For any additional questions you may have, we encourage you to reach out to us at your convenience.
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