Q: Are you a trading company or a manufacturer?
A: We are a direct factory, ready to welcome you for a visit and showcase our capabilities.
Q: How to place an order?
A: We warmly invite you to reach out to us with your inquiries about our exquisite offerings via email or phone. Kindly let us know the quantity, size, and any other specifications you desire. Our dedicated customer service team is committed to providing you with expert advice within 24 hours, ensuring you receive personalized assistance tailored to your needs.
Q: How long is your delivery time?
A: For items in stock, you can expect swift delivery within 5 to 10 days. If your desired items are not in stock, the delivery timeline extends to 15 to 20 days, contingent on the quantity ordered. This ensures that all bespoke orders are crafted with precision and care.
Q: Do you provide samples?
A: Absolutely, we are pleased to offer samples to facilitate your decision-making process. However, please note that while the samples are provided, the freight cost will be your responsibility.
Q: What are your terms of payment?
A: For payments less than or equal to 1000USD, we require 100% payment in advance. For payments exceeding 1000USD, a 40% deposit is required through T/T in advance, with the remaining balance due before shipment. This ensures a smooth and secure transaction for our valued clients.
If you have any further questions, we encourage you to contact us at your convenience. Our team is eager to assist you and provide the information you seek.
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